Service Offerings
| Home IT Services: Maintain Content/Program Schedule/Download Monitor archive all security events/images/video Maintain "LifeStyle" programs (Lights/HVAC/Appliance) Maintain updates/backups/program configuration/security Move/Maintain/Administer content across homes/boats/cars/PDA |
| Marine IT Services: Maintain/Support Marine Wireless/Internet access Manage content/applications for Media Center Entertainment Center Monitor and Maintain boat/equipment usage Monitor and Archive Trip and Maintenance Logs |
|
| Business IT Services: Digital Signage and Content Management Streaming Media and Bluetooth Audio Broadcasting Camera monitoring and Archiving Services |
Service Packages
| Service Area/Service Provided |
Gold |
Silver |
Bronze |
option |
| Core: System updated/retire points |
X |
X |
X |
|
| Core: Firewall scans/Upates |
X |
X |
X |
|
| Core: Quarterly diag reports with Trends |
X |
X |
X |
|
| Core: 7X24 Live System Diag and Chat |
X |
X |
X |
|
| Core: 7X24 System Recovery |
X |
X |
X |
|
| Core: Realtime system health status |
X |
X |
X |
|
| Home: Custom Program Content |
X |
X |
||
| Home: Content Management |
X |
X |
X |
|
| Home: Lifestyle Programming |
X |
X |
X |
|
| Home: Video and Activity Archive |
X |
X |
X |
|
| Home: R* Safety Net |
X |
X |
||
| Home: R* Backup Communications |
X |
X |
X |
|
| Home: R* Concierge |
X |
X |
||
| Home: Content Burn/Archive |
X |
X |
X |
|
| Home: Custom Content Creation |
X |
X |
X |
|
| Home: HDTV Product Trailers |
X |
X |
X |
|
| Marine: Topical Maintenance logs/stills |
X |
X |
X |
|
| Marine: Mechanical/Instrumentation logs |
X |
X |
X |
|
| Marine: Security logs and videos/stills |
X |
X |
X |
|
| Marine: Plotting, Navigation and automated logs |
X |
X |
||
| Marine: Content Management/Personalization |
X |
X |
X |
|
| Marine: R* Safety Net |
X |
X |
||
| Marine: R* Backup Communications |
X |
X |
X |
|
| Commercial: Content Management |
X |
X |
X |
|
| Commercial: Digital Coupon Delivery and Settlement |
X |
X |
X |
|
| Commercial: RFID Tracking and reporting |
X |
X |
||
| Commercial: Hardware monitoring and service |
X |
X |
X |
|
| Commercial: TBD | ||||
| Aviation: TBD by 01-31-2009 |